NYC offers rent vouchers and free legal help to keep you in your home. Temporary housing may also be available if you’re experiencing homelessness.
What help can I get?
If you’re at risk of getting evicted or need help making ends meet, Homebase can help. They offer emergency grants, information about public benefits, and other services to keep you in your home. Find the Homebase location closest to you and make an appointment.
If you and your family need immediate shelter, go to the Prevention Assistance and Temporary Housing (PATH) intake center. It’s open 24 hours a day, seven days a week. It’s located at 151 East 151st Street in the Bronx. Families with children younger than 21 years of age, pregnant women, and families with pregnant women may apply for services. Visit the NYC Department of Homeless Services (DHS) page of this site to learn more about PATH.
If you need help paying rent or bills, there are benefits for low-income families facing eviction and homelessness. Emergency Rental Assistance (ERAP) can help late rent and late utility bills, and provide protection from certain types of eviction and rent increases. You can also ask City staff about different types of long-term rental assistance programs, like FHEPS and CityFHEPS. Please note that such programs have limited availability.
If you’re facing eviction or harassment from a landlord, the Tenant Resource Portal can help. They provide resources and legal help, regardless of immigration status. Access help by calling 311 and asking for the Tenant Helpline.
If you want to learn more about the NYC shelter system, see the NYC Department of Homeless Services (DHS) page.
If you’re between the ages of 14-24 years old and need essentials like food, clothing, showers, laundry, or immediate shelter, visit a drop-in center.
If you’re between the ages of 16-24 years old and need short-term housing, Crisis Services Programs can help. Visit a drop-in center and ask for a referral or call 311 and ask for Youth Services and Counseling.
If you’re between the ages of 16-24 years old and need long-term housing, you can find shelter at a Transitional Independent Living (TIL) facility. To start the process, visit a drop-in center and ask for a referral.
If you’re a single adult over 18 years old, you can go to an adult shelter.
How do I get started?
- Go to Access NYC and fill out a short online survey. The survey results will let you know what City benefits you’re eligible for, including some of the ones listed here. Follow the instructions on the result page to apply for benefits. You can also email your results to City staff at your child’s school or your shelter for help.
- Speak to City staff who can help. In schools, there may be an STH Community Coordinator or STH School-Based Liaison who can answer questions. If your child’s school doesn’t have those roles, reach out to the school’s regional manager. In a shelter, speak with a social worker, case manager, or family assistant.
- Gather your documents. You may need certain documents to apply for services. Common ones include proof of identity, proof of address, and proof of income. Don’t let missing documents keep you from applying. City staff can help you replace missing documents.
Undocumented immigrants can access many city services, regardless of their status. City employees will not ask about immigration status unless it is necessary to do their jobs. They must keep information about immigration status confidential.
What benefits and programs does NYC offer?
Click an entry to learn more.
Housing | NYC Housing Preservation and Development (HPD); NYS Housing and Community Renewal (HCR)
The Mitchell-Lama program provides affordable rental and cooperative homeownership opportunities to families with moderate and middle incomes.
Housing | NYC Housing Authority (NYCHA)
People with low and moderate income can rent affordable housing through the New York City Housing Authority (NYCHA).
Emergency Rental Assistance Program
Housing | NYC DSS and HRA / NY State Office of Temporary and Disability Assistance (OTDA); U.S. Treasury\nDepartment of Social Services (DSS); Human Resources Administration (HRA); NY State Office of Temporary and Disability Assistance (OTDA); U.S. Treasury
The Emergency Rental Assistance Program (ERAP) helps renters who accrued late rent and utility bills on or after March 13, 2020. There is also help to pay for some future rent, and protection from certain types of eviction and rent increases.
National Flood Insurance Program
Housing | Federal Emergency Management Agency (FEMA)
The National Flood Insurance Program (NFIP) protects your home and belongings in the event of a flood. Traditional homeowners and renters insurance does not cover flood damage. A federal flood insurance policy is the only way to make sure your home is covered.
HomeFirst Down Payment Assistance
Housing | NYC Housing Preservation and Development (HPD)
Home First gives qualified homebuyers up to $100,000 toward the down payment or closing costs of a home.
Family Homelessness and Eviction Prevention Supplement
Housing | Department of Social Services (DSS); Department of Homeless Services (DHS); Human Resources Administration (HRA)
FHEPS pays some or all of the rent of families who have been evicted, are facing eviction, or have lost housing due to domestic violence. Families must be receiving (https://access.nyc.gov/programs/cash-assistance/) Cash Assistance (CA) to be eligible. Families who have lost housing because of health or safety issues, or from certain court decisions may also be eligible for FHEPS.
Homeless Intake Shelters & Drop-In Centers
Housing | NYC Department of Homeless Services (DHS)
If you’re homeless or have a housing crisis, you can apply for shelter or get help to avoid shelter altogether.
Family Type Homes for Adults
Housing | NYS Office of Children and Family Services (OCFS); NYC Human Resources Administration (HRA)
Family-Type Home for Adults (FTHA) are state licensed, adult care facilities that offer a comfortable, home-like atmosphere to residents. Residents are dependent adults who require support services, but do not need skilled medical or nursing services.
NYC Housing Connect
Housing | NYC Housing Preservation and Development (HPD); NYC Housing Development Corporation (HDC)
NYC Housing Connect is an online portal where you can find an affordable apartment or home to rent or buy.
Disability Rent Increase Exemption
Housing | NYC Department of Finance (DOF)
DRIE helps eligible tenants with disabilities stay in affordable housing by freezing their rent. This means tenants can keep paying what they were paying even if the landlord increases the rent. The landlord will get a property tax credit that covers the difference between the new and original rent amount.
Senior Citizen Rent Increase Exemption
Housing | NYC Department of Finance (DOF); NYC Housing Preservation and Development (HPD)
SCRIE helps eligible senior citizens 62 and older stay in affordable housing by freezing their rent. Tenants can keep paying what they were paying even if their landlord increases the rent. The landlord gets a property tax credit that covers the difference between the new and original rent amount.
Center For NYC Neighborhoods
Housing | Center for NYC Neighborhoods (CNYCN); NYC Department of Housing Preservation and Development (HPD); NYS Attorney General’s Office (OAG)
The Center for NYC Neighborhoods (CNYCN) (https://cnycn.org/) connects homeowners to free resources and services. Help is available for every stage of homeownership.
NYC Tenant Resource Portal
Housing | Mayor’s Office to Protect Tenants / Mayor’s Public Engagement Unit / DoITT
The Tenant Resource Portal (https://www1.nyc.gov/content/tenantresourceportal/pages/) is an online resource to help residential renters avoid eviction and remain in their homes. The online portal directs you to resources based on your situation.
Runaway And Homeless Youth Drop-In Centers
Housing | NYC Department of Youth and Community Development (DYCD)
At Drop-in Centers (https://www1.nyc.gov/site/dycd/services/runaway-homeless-youth/borough-based-drop-in-centers.page) , homeless youth ages 14–24 can receive help and referrals for emergency shelter.
Housing | NYC Human Resources Administration (HRA)
Homebase can help if you are at risk of becoming homeless. They have locations across New York City’s five boroughs and offer a wide range of services to help you if you have a housing crisis.
Veterans Affairs Supported Housing
Housing | US Department of Housing & Urban Development (HUD); US Department of Veterans Affairs (VA)
HUD-VASH helps veterans and their families who are homeless find and keep permanent housing. Veterans get a Section 8 rental voucher that helps pay for a place to live. VA case managers can also connect veterans with other supportive services.
Section 8 / Housing Choice Voucher Program
Housing | NYC Housing Authority (NYCHA)
Section 8 pays part of the rent for low- and moderate-income families who want to rent in the private market. Generally, families pay no more than 40% of their monthly income towards their rent. NYCHA pays the rest to the property owner.