The Affordable Connectivity Program (ACP) gives your household a $30 discount on internet service every month. If your application is approved, you can sign up for a plan from a participating internet provider.
With ACP, you can get a:Service discount: up to $30 off each month on an internet plan and equipment rentals.Device discount: up to $100 off for a laptop, tablet, or desktop computer (you will need to pay a copay between $10 and $50).You do not need to be a U.S. citizen or have a Social Security Number (SSN) to be eligible.When enrolling for internet service through the ACP with an internet provider:The provider might check your credit. However, they cannot use the result of the credit check to prevent you from enrolling in the ACP.A provider cannot decline to enroll you just because you owe money to another internet provider.
Your household is eligible if you can answer yes for one or more of these questions:Does a household member get Lifeline benefits?If yes, you automatically qualify for ACP. Contact your internet company to learn how to start getting ACP discounts.Does a household member participate in one of these programs?Supplemental Nutrition Assistance Program (SNAP)MedicaidWomen, Infants, and Children (WIC)Supplemental Security Income (SSI)Federal Public Housing Assistance (FPHA)Veterans and Survivors Pension BenefitDid a household member get a federal Pell Grant for the current year?Does a household member get free and reduced-price school lunch or breakfast at their school?This includes all students that go to a K-12 public school in NYC.Is your household's income at or below the amount shown in this chart?Household size|Your income 1|$29,1602|$39,4403|$49,7204|$60,0005|$70,2806|$80,5607|$90,8408|$101,120For each additional person|add $10,280
Some documents you may need to prove your eligibility for the ACP are:Proof that you participate in a program such as SNAP, Medicaid, or WIC.Proof of your household incomeProof of your identity Proof of your address
How to Apply
Apply OnlineComplete the online application (https://www.affordableconnectivity.gov/) (available in English and Spanish).You could be approved immediately after you apply. If not, you will need to submit more documents that prove your eligibility.After your application is approved, choose an (https://acpbenefit.org/companies-near-me/) ACP provider (https://acpbenefit.org/how-to-apply/) and sign up for internet service with them.Apply by MailPrint and complete the (https://www.affordableconnectivity.gov/wp-content/uploads/ACP-Household-Worksheet-English.pdf) application in English or Spanish (https://acpbenefit.org/companies-near-me/) (instructions are also available in 8 other languages).Gather your documents:Proof of identity. If you do not have an SSN, submit an alternative proof.Proof of one of these:program participationhousehold incomeFill out and include this Household Worksheet (https://acpbenefit.org/companies-near-me/) If you are under the age of 18, include proof that you are an emancipated minor.Send your application and documents to:USACACP Support CenterPO Box 9100Wilkes-Barre, PA 18773-9100After your application is approved, choose an ACP provider and sign up for internet service with them.Apply by phoneCall an ACP provider to apply for ACP and select an internet plan with the discount applied to it.
Complete the online application (https://www.affordableconnectivity.gov/) (available in English and Spanish).You could be approved immediately after you apply.If not, you will need to submit more documents that prove your eligibility.After your application is approved, choose an (https://acpbenefit.org/companies-near-me/) ACP provider and sign up for internet service with them.
Visit the websiteVisit (https://acpbenefit.org/) acpbenefit.org (https://consumercomplaints.fcc.gov/hc/en-us) for more information. File a complaintIf you have billing or service issues with your internet company involving the ACP, you can file a complaint with the FCC (mailto:[email protected]) . The FCC will serve your complaint to the internet company.Email the ACP Support [email protected] the ACP Support CenterCall 877-384-2575, 9 a.m. – 9 p.m. Eastern time, 7 days a weekCall your internet companyContact your internet company if you have questions about your device, service, or bill.