Lifeline

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Lifeline is a federal program that gives up to a $9.25 monthly discount on phone or internet service. You can only use Lifeline for either phone or internet, but not both.

Heads Up

  • To get the Lifeline discount, you can either:
  • Check if your current phone or internet company offers the Lifeline discount, or
  • Enroll in service with a phone or internet company (https://data.usac.org/publicreports/CompaniesNearMe/Download/Report) that offers the Lifeline discount.
  • Your eligibility for Lifeline will be checked automatically every year.
  • Only one Lifeline discount is available per household.

    • Eligibility

    You are eligible for Lifeline if you can answer yes to any of the questions below.

  • Does someone in your household participate in one of these programs?
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Is your income equal to or less than the income requirements?
  • Household size|Income in a year
  • 1|$19,683
  • 2|$26,622
  • 3|$33,561
  • 4|$40,500
  • 5|$47,439
  • 6|$54,378
  • 7|$61,317
  • 8|$68,256
  • For each additional person, add:|$6,939

  • Required Documents

    You will need a social security number (SSN) to apply.You will also need to give proof of income or proof of program participation.

    How to Apply

    Apply Online

  • Complete the online application on the National Verifier (https://nationalverifier.servicenowservices.com/lifeline) .
  • Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company (https://data.usac.org/publicreports/CompaniesNearMe/Download/Report) . Visit a company in-store, or contact one online or by phone. Apply by Mail
  • Print an application in English or Spanish (https://www.lifelinesupport.org/get-started/) . Complete the application and gather documents to prove your eligibility.
  • Mail your application and proof of eligibility to:Lifeline Support CenterPO Box 9100Wilkes-Barre, PA 18773-9100
  • Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company (https://data.usac.org/publicreports/CompaniesNearMe/Download/Report) . Visit a company in-store, or contact one online or by phone. By phoneAsk your phone or internet company if they offer Lifeline or contact a company (https://data.usac.org/publicreports/CompaniesNearMe/Download/Report) that offers Lifeline near you.

    Online

  • Complete the online application on the National Verifier (https://nationalverifier.servicenowservices.com/lifeline) .
  • Once you are approved for Lifeline, enroll in the Lifeline program with a participating phone or internet company (https://data.usac.org/publicreports/CompaniesNearMe/Download/Report) . Visit a company in-store, or contact one online or by phone.

    Apply online

    By Mail

    Get Help

    Visit the Lifeline websitelifelinesupport.org (https://www.lifelinesupport.org/) Call LifelineCall 800-234-9473 (mailto:[email protected]) for questions about your application or to have an application mailed to you.Email LifelineEmail

  • [email protected] for questions about your application or to have an application mailed to you.

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