HEAP helps low-income households meet the cost of heating their homes. The benefit can pay for fuel, your utility source, and heating equipment replacement and repairs. The benefit is paid directly to the heating vendor or utility company. You may be able to get HEAP even if your heat is included in your rent.
Heads Up
Regular Benefit: The Regular benefit is a one-time benefit that can help you pay for heating your home.Applications for the 2024-25 HEAP Regular Benefit will close on April 7, 2025 at 5 p.m.Eligibility and benefits are based on: income, household size, the primary heating source; and the presence of a household member who is under age 6, age 60 or older or permanently disabled. Learn more about the Regular HEAP benefit (https://otda.ny.gov/programs/heap/) . Emergency Benefits: Applications for the 2024-25 Emergency Benefit will close on April 7, 2025 at 5 p.m.The Emergency Benefit can help you heat your home if you are in a heat or heat related emergency. Emergency HEAP benefits and eligibility are based on income, available resources, and the type of emergency.Learn more about the Emergency HEAP benefit (https://otda.ny.gov/programs/heap/) . Heating Equipment Repair and Replacement (HERR) Benefit: Applications for the 2024-2025 Heating Equipment Repair and Replacement (HERR) Benefit opened on October 1, 2024. The HERR Benefit can help homeowners repair or replace furnace, boiler, and/or other essential heating equipment necessary to keep the home’s primary heating source working. Learn more about the Heating Equipment Repair and Replacement (HERR) Benefit (https://otda.ny.gov/programs/heap/) . Clean and Tune Benefit: Applications for the 2024-2025 Clean and Tune Benefit opened on October 1, 2024. The Clean and Tune Benefit can help homeowners receive energy efficiency services, which includes the cleaning of primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors, to allow safe, proper, and efficient operation of the heating equipment. Learn more about the Clean and Tune benefit (https://otda.ny.gov/programs/heap/) . (https://access.nyc.gov/programs/cooling-assistance-benefit/) Cooling Assistance Component Benefit (http://otda.ny.gov/programs/heap/) : Applications for the 2024-2025 Cooling Assistance Component Benefit are scheduled to open on April 15, 2025. The Cooling Assistance Component Benefit can help eligible households buy and install an air conditioner or fan to help home stay cool. Learn more about the Cooling Assistance Component benefit.
Eligibility
Eligibility for the Regular HEAP benefit is based on:
the presence of a household member who is under age 6, age 60 or older or permanently disabledthe primary heating sourceincome and household sizeYour household may be eligible for a Regular HEAP benefit if: A member of your household is a United States Citizen or Qualified Non-Citizen You receive Supplemental Nutrition Assistance Program (SNAP) benefits or You receive Temporary Assistance (TA) or You receive Code A Supplemental Security Income (SSI Living Alone) Your household’s gross monthly income is at or below the current income guides for your household size based on this table:Household Size|Maximum Monthly Gross Income for 2024-20251|$3,3222|$4,3453|$5,3674|$6,3905|$7,4126|$8,4347|$8,6268|$8,8189|$9,01010|$9,20111|$9,39312|$9,58513|$9,952For each additional person, add:|Add $672Your household may be eligible for Emergency HEAP benefits if you can answer yes to these questions:Do any of these apply to you?The electricity that runs your heating system or thermostat is shut off or scheduled to be shut off.Your heat has been turned off or is in danger of being turned off.You are out of fuel or you have less than a quarter tank of fuel.Is your heating or electric bill in your name?Are your household's available resources:less than $3,750 if it includes someone 60 or older, or under age 6?less than $2,500 if it doesn't include someone 60 or older, or under age 6?Do you meet one of these income guidelines?You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.Your family is at or under the following gross monthly income guidelines for your household size in the table above.
Required Documents
To apply for HEAP, at least one household member will need a valid Social Security Number (SSN).You will also need to give documents that show:
the identity of the people who live with you: such as a birth certificate, driver's license, US passport, or naturalization certificatewhere you live: such as current rent receipt or leaseyour income: such as pay stubsyour fuel or utility expenses: such as a recent bill or statement from your landlord stating that utilities are included in your rent.disability status: if someone in your household has a disability.
How to Apply
NULL
Online
Applications for the 2024-25 HEAP Regular Benefit will close on April 7, 2025 at 5 p.m.
Apply online on (https://a069-access.nyc.gov/accesshra/) ACCESS HRA (https://apps.apple.com/us/app/nyc-access-hra/id1185595325) .Scan your documents using the ACCESS HRA mobile app available for free on the (https://play.google.com/store/apps/details?id=gov.nyc.hra.SelfService) iTunes Store (https://a069-access.nyc.gov/accesshra/) (for iPhones) or the Google Play Store (for Android phones).After you submit your application, you may be contacted to do an eligibility interview. You can do your interview over the telephone without having to come into a benefits access center.You can check the status of your application by going to ACCESS HRA.
Apply online
By Mail
In Person
Find an office
Get Help
Visit the OTDA website for HEAP (https://otda.ny.gov/programs/heap/) to learn more about this program.Call 718-557-1399 for help with HEAP.Call 311 and ask for assistance with the Home Energy Assistance Program.
