Home Energy Assistance Program

Cash & expenses | NYC Human Resources Administration (HRA)

Everyone

HEAP helps low-income households meet the cost of heating their homes. The benefit can pay for fuel, your utility source, and heating equipment replacement and repairs. The benefit is paid directly to the heating vendor or utility company.

Heads Up

  • Applications for the 2022-2023 HEAP Regular Benefit and Emergency Benefit are now closed.
  • You may be able to get HEAP even if your heat is included in your rent.
  • Other benefits are still available for the 2022-2023 HEAP cycle:
  • Heating Equipment Repair and Replacement (HERR) Benefit: helps you repair or replace your furnace, boiler and other direct heating equipment if you're a homeowner.
  • Clean and Tune Benefit: get energy efficiency services like heating equipment cleaning.
  • Learn more about these benefits from OTDA's HEAP webpage (https://otda.ny.gov/programs/heap/) .

    • Eligibility

    Regular HEAP eligibility and benefits are based on:

  • the presence of a household member who is under age 6, age 60 or older or permanently disabled
  • the primary heating source
  • income and household size
  • Household Size|Maximum Monthly Gross Income for 2022-2023
  • 1|$2,852
  • 2|$3,730
  • 3|$4,608
  • 4|$5,485
  • 5|$6,363
  • 6|$7,241
  • 7|$7,405
  • 8|$7,570
  • 9|$7,734
  • 10|$7,899
  • 11|$8,064
  • 12|$8,228
  • 13|$8,778
  • For each additional person, add:|Add $590
  • Your household may be eligible for Emergency HEAP benefits if you can answer yes to these questions:
  • Do any of these apply to you?
  • The electricity that runs your heating system or thermostat is shut off or scheduled to be shut off.
  • Your heat has been turned off or is in danger of being turned off.
  • You are out of fuel or you have less than a quarter tank of fuel.
  • Is your heating or electric bill in your name?
  • Are your household's available resources:
  • less than $3,000 if it includes someone 60 or older?
  • less than $2,000 if it doesn't include someone 60 or older?
  • Do you meet one of these income guidelines?
  • You receive SNAP benefits, Temporary Assistance, or Code A Supplemental Security Income.
  • Your family is at or under the following gross monthly income guidelines for your household size in the table above.

    Required Documents

    To apply for HEAP, at least one household member will need a valid Social Security Number (SSN).You will also need to give documents that show:

  • the identity of the people who live with you: such as a birth certificate, driver's license, US passport, or naturalization certificate
  • where you live: such as current rent receipt or lease
  • your income: such as pay stubs
  • your fuel or utility expenses: such as a recent bill or statement from your landlord stating that utilities are included in your rent.
  • disability status: if someone in your household has a disability.

    How to Apply

    NULL

    Online

    Applications for the 2022-2023 Regular HEAP and the Emergency HEAP Benefit are now closed.

  • Apply online on (https://a069-access.nyc.gov/accesshra/) ACCESS HRA (https://apps.apple.com/us/app/nyc-access-hra/id1185595325) .
  • Scan your documents using the ACCESS HRA mobile app available for free on the (https://play.google.com/store/apps/details?id=gov.nyc.hra.SelfService) iTunes Store (https://a069-access.nyc.gov/accesshra/) (for iPhones) or the Google Play Store (for Android phones).
  • After you submit your application, you may be contacted to do an eligibility interview. You can do your interview over the telephone without having to come into a benefits access center.
  • You can check the status of your application by going to ACCESS HRA.

    Apply online

    By Mail

    In Person

    Find an office

    Get Help

  • Visit the OTDA website for HEAP (https://otda.ny.gov/programs/heap/) to learn more about this program.
  • Call 718-557-1399 for help with HEAP.
  • Call 311 and ask for assistance with the Home Energy Assistance Program.

    • Back to Top